Patient Care Manager

The Patient Care Manager (PCM) is responsible for the episode of care for the assigned team patient census with a
focus on direct management and leadership of associated team (Clinical Support Specialist & Field Clinicians).

• Responsible for communication & coordination of care needs reported by case managers (driveway calls).
• Ensure schedules are updated, continuity of care for patient episode is present, and that quality care is delivered
  by the clinical care team.
• Facilitate Case Conference and be responsible for follow-up action related to case conference, stand up, and
  stand down meetings.
• Coach and mentorship of clinicians and CSS role – including monthly 1:1 session to address development needs
  and hold accountable to role specific Key Performance Indicators (KPIs). Support development of new hires and
  tenured employees.
• Responsible for voluntary attrition of assigned team, acting as the main point of contact for support and working
  develop solutions to potential personnel concerns.
• Supervising and directing the work of all team members, assigning of admit and evaluation visits, scheduling visits and ensuring staff are completing visits in a timely manner
• Manage the site in the absence of the Clinical Manager or Executive Director or Administrator
• Managing and overseeing clinical and administrative and recordkeeping functions
• Responding to phone referral/inquiries in a timely, professional, and compassionate manner
• Participate in on-call nursing schedule and providing direct skilled bedside nursing care in patients homes

• Registered nurse with current licensure to practice nursing in the practicing state
• Possess and maintain CPR certification
• Previous experience in home care setting with two years management or supervisory experience, preferred
• Proven ability to work within an interdisciplinary setting
• Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization
  requirements and is in good working order
• Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal,
  state, and local regulatory requirements
• Demonstrates excellent observation, nursing judgment, and communication skills